Support

Before you write, try these first

Many of the most common questions have a quick answer right here.

I have not received my access yet

• Check the email address you used when you joined, including the spam, promotions and updates folders
• Search your inbox for "AI Social Cashflow" or "TitZay26"
• If you used a different device, open the same inbox on the device you joined from
• If nothing arrives within 30 minutes, write to support with the email address you used and the approximate time you joined, and we will locate it for you

The course will not open properly

• Try a different browser. Modern versions of Chrome, Safari, Edge or Firefox all work well
• Turn off any content blocker or script blocker for this page, then reload
• If you are on mobile data, try switching to wifi, or the reverse
• Clear your browser cache and reload once before giving up on it

The text is too small on my phone

• Use your browser's zoom control, or pinch to zoom
• Landscape orientation gives you a wider column for the diagrams
• Reading on a laptop or tablet is the most comfortable option for the visual sections

I want to read it offline

• Open the materials while you have a connection, then use your browser's save or print to PDF option
• That gives you a personal copy on your device that you can read anywhere

I am stuck on one of the action steps

• Go back one stage and confirm the previous step is finished. The stages are built to stack, and a skipped step is the single most common reason something feels blocked
• Remember the fifteen minute rule. Pick one question from the ritual and answer only that one today
• If it is still stuck, send us the exact step and what you tried, and we will help you through it

I want to ask a question before I join

• Send it any time. Questions before joining are welcome and there is no pressure attached to asking them
• Check the questions section on the main page first, since most pre join questions are already answered there

What support covers

• Access problems, including anything that has not arrived or will not open
• Technical difficulties with reading the materials on your device
• Clarification of any concept, step, diagram or instruction in the course
• Help getting unstuck on an action step, so long as you tell us what you have already tried
• Reporting a typo, a broken link or anything that looks wrong, which we genuinely appreciate

What support cannot do

• Build your offer, write your content or run your business for you
• Review your entire business and hand you a personalised plan
• Guarantee or predict any particular outcome from applying the method
• Answer questions about third party tools' internal policies, which only those companies can answer
• Respond instantly. This is a small operation run by real people, and every message is read properly rather than skimmed

Accessibility

If you need the materials in a different format, or you use assistive technology and something is getting in your way, tell us. We would rather adapt the experience than have you struggle through it. Write to us and describe what you need.

Requesting a correction or removal

If you believe something in the course is inaccurate, or if you would like correspondence you have sent to us to be deleted, email us with the details and we will act on it promptly. See the Privacy Policy for how information is handled.

Still not sure who to ask?

Just write. If your question is not something we can answer, we will tell you that honestly and point you toward whoever can. Guessing wastes your time, and we would rather be useful than polite.